Whether or not you’re trying to become profitable or lower your expenses, Neighbor.com will help you out. This storage service helps folks lease out their additional house and offers cheap storage for these in search of locations to maintain gadgets they aren’t utilizing.
Cons
Should lease from non-professionals

Neighbor.com is a self-storage firm. Consider it because the Airbnb of self-storage. Neighbor.com connects customers with storage hosts that publicize free house of their houses, driveway, or elsewhere on their property.
Neighbor.com handles all of the monetary transactions, immediately transferring the renter’s cash into the checking account of the itemizing supplier. It makes use of Stripe to handle its cost processing.
What Sorts of Storage Can Your Lease or Hire on Neighbor?
Neighbor.com offers a way of itemizing storage areas from as small as a closet for a university pupil to as large as a warehouse.
The commonest kinds of storage areas folks record on Neighbour embody:
- Sheds
- Carports
- Backyards
- Closets
- Garages
- Attics
- Driveways
- Basements
- Spare bedrooms
- Aspect yards (good for RV parking)
You possibly can even discover warehouses, delivery containers, and parking tons.
The Neighbor.com Buyer Journey
The host expertise is targeted on making house, creating the itemizing, setting the value, and taking footage.
Renters search by way of the listings, which is comparatively simple. It’s as much as the renters to determine in the event that they wish to occupy the house. Every itemizing will show the value, the placement, an outline, and images.
As soon as renters have made a range, they contact the host and should alternate some messages. Then they set a date and a time to maneuver their issues into the house.
As soon as a visitor has a renter, they may set a date and time to point out the tenant the house and put all their issues into storage. House owners can examine the gadgets after they are available in or afterward.
The host units the instances when the tenant can go to the non-public storage unit.
The renter can come to verify or take out the gadgets or put extra issues in storage. However do not forget that as a renter, you may solely go to the house as usually because the host authorizes and through instances which can be handy for the house proprietor.
Funds are made every month by way of the Neighbor.com web site.
Extra Options and Companies
Neighbor.com companies rely on its hosts, however sure options apply to all hosts and renters.
- Insurance coverage Protection – Neighbor protects from the host’s legal responsibility of $1 million and as much as 90% of the market worth of stolen or broken gadgets for individuals who buy a safety plan.
- Safe Funds – Auto-pay is out there for all renters. If the lease is overdue, the host will obtain assured funds so long as the house is occupied.
- First-Month Low cost – For a lot of storage advertisements on Neighbor.com, you’ll get a 50% rebate in your first month. Nonetheless, you should retailer for greater than a month to get this discount.
Different functionalities will differ relying in your host. Here’s a record of companies you could find on Neighbor.com:
- Smoke detectors
- Local weather-controlled storage
- Automobile Storage
- Personal entrances
- Safety cameras
- Non-smoking storage
- Locked areas
The web itemizing for any cupboard space will let you know what options the house contains.
What Safety Does Neighbor Present for Hosts and Renters?
Earlier than accepting a renter, the host can verify the renter’s profile and skim what they’ve and want to retailer.
As soon as they’ve given the inexperienced mild, the hosts can examine gadgets saved of their extra house. Additionally they have as much as $1,000,000 in legal responsibility protection for Neighbour injury.
Renters assure: Neighbor.com locations a excessive precedence on renters’ security. It offers as much as $25,000 of rental insurance coverage towards theft of your property at no extra price.
Refunds and Cancellations
Cancellations can happen for each events and work barely in a different way in keeping with the state of affairs.
For House owners:
- If you’re the house proprietor and should cancel the reserving earlier than the renter has saved the property, the renter will obtain a full refund.
- Nonetheless, it’s possible you’ll have to cancel after they’ve already stocked their belongings. In that case, you need to give your renter a minimum of 30 days’ discover earlier than you are taking their belongings away.
- In case you face a scenario the place you must give lower than 30 days advance discover, you can be charged for the inconvenience, and the final month’s charge might be refunded.
In distinction, right here’s how cancellations work in case you’re a renter:
- In case you cancel 4 days earlier than the beginning date or inside 24 hours of your reserving approval, you’ll obtain a 100% refund.
- In case you cancel inside three days of the beginning date, you’ll obtain a reimbursement of 80%, however received’t get your service costs again.
- Lastly, in case you cancel after the beginning date, you’ll not obtain a refund and can pay the total month’s charge.
Prohibited Storage Objects
🛑 The cupboard space proprietor can examine all the things the consumer shops and refuse any provide. There’s additionally an inventory of restricted gadgets for everyone, together with:
- Firearms
- Fireworks
- Hazardous Chemical substances
- Rubbish
- Animals
- Toxins
- Medicine
- Explosives
- Pesticides
- Rubbish
- Munitions
- Perishables.
☝️ Hosts are permitted to examine the gadgets to be saved to guarantee that no prohibited gadgets are amongst them.
Neighbor.com Price
Costs will differ relying on the placement, measurement, and what your host decides to cost for the house.
Primarily based on Neighbor.com’s knowledge, renting cupboard space by way of their web site cupboard space prices round $160 per thirty days on common. As well as, there’s a 15% month-to-month service cost. It’s roughly $20 lower than the trade common.
At roughly $30 lower than the trade common, you may get a deal just like what you’ll do with conventional self-storage leaders like ExtraSpace and CubeSmart.
Tips on how to Earn Cash On Neighbor
You become profitable by itemizing your house and making it interesting to tenants. Listed here are a few ideas to assist:
- Share the itemizing with mates, household, and social media contacts to spice up the variety of potential renters.
- Your description must be dependable, informative, and instructive.
- Use nice high quality pictures and attempt to present a clear and spacious inside and the accessibility of the house.
- You need to be pleasant and accessible and have a schedule that permits you to accommodate renters.
- Enhance your rating on the location by writing a well-thought-out private biography that encourages folks to belief you.
An interesting profile is important to attracting renters, as is charging an inexpensive value for the house.
How A lot Can Hosts Earn on Neighbor.com?
Neighbor.com pays its hosts month-to-month for every month for storage items. Relying on the scale of your house, your location, and different components, hosts can earn between $50 and $600 a month. Neighbor sends the cost by direct deposit by way of a cost platform that complies with PCI requirements.
Neighbor Host Charges
There isn’t a upfront service cost for itemizing. Nonetheless, there’s a charge for processing the cost for every reserving location. The service cost is 4.9% of the rental value plus $0.30 per thirty days. This covers the price of the cost course of, utilizing the web site, direct deposits, and safety.
Professionals & Cons of Neighbor.com
➕ Professionals:
- Low costs
- Renter injury and theft safety
- Storage choices in all 50 states
- Host safety, insurance coverage, and transparency
- Free listings
- Consumer-friendly web site and cellular app
- Hosts are verified
- Higher offers than self-storage locations
➖ Cons:
- Inexperienced storage hosts.
- Service cost for every cost per thirty days.
- Much less entry in contrast with a facility.
Neighbor.com Alternate options
Listed here are some related companies:
- Stashbee – Stashbee offers short-term parking, which Neighbour doesn’t. This product permits hosts to obtain extra reservations and revenue extra over time. Renters can discover a parking spot for the time they want, from a couple of minutes to a 12 months or extra.
- Muddle – This storage firm manages the pickup, storage, and removing of saved gadgets. It shops the products of shoppers in large warehouses outdoors metropolis facilities. Shoppers can handle their storage remotely by visiting the digital catalog to evaluation gadgets and schedule deliveries.
- Spaceways – For these of you within the UK, SpaceWays affords on-demand storage that doesn’t require purchasers to move gadgets from one warehouse to a different.
Buyer Opinions
Neighbor.com is rated 3.13 out of 5 by reviewers on the Higher Enterprise Bureau (BBB) web site. There are solely 15 opinions, so that you’ll should bear in mind that the pattern measurement is small.
There are additionally 24 complaints within the final three years. The Firm has replied to all of them and most seem to have passable resolutions.

Optimistic opinions say the system is straightforward and efficient.


Complaints are inclined to give attention to communication, cost, and refund points.


Neighbor will get 3.3 of 5 stars from 330 opinions on Trustpilot. 52% of the opinions are 5-star, and 33% are 1-star, indicating pretty polarized experiences.


The principle takeaway from the opinions is that when issues work properly – they usually usually do – the service may be very passable for all involved. When issues go incorrect there could also be points that the Firm typically has issues resolving.
Verdict
Neighbor.com offers a technique to become profitable from house that you simply’re not utilizing. It additionally offers entry to cupboard space for lower than you’d pay a storage firm.
The principle downside, for each renters and tenants, is that you simply’re coping with people, they usually might not be as dependable as you’d like them to be.
If that threat is one thing you don’t wish to take, Neighbor.com might not be one thing you wish to pursue. In case you’re keen to take the possibility, you possibly can discover it a really engaging proposition.
Our Methodology
We rated Neighbor.com relative to competing corporations within the storage trade.
- Reliability: we docked a number of factors right here not due to the system itself however since you’ll be coping with folks you don’t know, and misunderstandings are an actual chance.
- Ease of Use: the system in all fairness easy to navigate, however there’s a essential vetting course of for each renters and tenants that some would possibly discover cumbersome.
- Look and Really feel: the web site and app are skilled and straightforward to make use of.
- Worth: Storage prices are aggressive and Neighbor’s charges are affordable.
For extra detailed buyer perceptions, see the hyperlinks to buyer opinions above!