It’s a truth. Folks utilizing prepayment meters to prime up their fuel and electrical energy are hardest hit by the sudden vitality costs as they’re charged greater charges than direct debit clients. In accordance with Citizen’s Recommendation, almost 1 / 4 of UK residents wrestle to maintain the lights and heating on with their common earnings.
You’re proper to be involved concerning the fuel and electrical energy invoice you’ve acquired because the October enhance. Gasoline and electrical energy immediately value a small fortune, even contemplating the £400 vitality rebate from the Power Payments Help Scheme. It’s price your whereas to examine whether or not you qualify for a free gas voucher that can assist you preserve heat.

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Do I qualify for Free Gasoline Vouchers?
To qualify for a gas voucher, you have to method Citizen’s Recommendation, your native council or meals banks and ask them for a referral for help. Qualification standards differ between the completely different organisations, so it’s finest to make contact first to see whether or not you qualify.
You’ll often want to point out proof of any earnings or advantages and outgoings, to allow them to see how you might be in hardship along with your payments.
To qualify, you need to pay on your vitality on a prepayment meter.
Paying on prepayment meters means you’re amongst many who pay greater tariffs than those that pay by way of direct debit. The worth cap on these meters additionally differs from clients paying in arrears.
The vitality worth assure rose from £2,017 to £3,608 on 1 October 2022, which implies that prepayment clients pay a median of £301 month-to-month for heating in comparison with the common of £296 per 30 days for traditional meter customers. Payments are set to rise once more in April 2023, though it seems like there might be one other cap.
Contemplating prepayment meters are sometimes put in within the homes of shoppers who’ve collected debt via late or non-payment, these shoppers are primarily from low-income households and are much less seemingly to have the ability to afford the upper charges than direct debit clients.
What’s the worth of the vouchers?
Gasoline vouchers are as much as a most of £49, however it’s going to rely in your particular person circumstances and the place you reside to find out the worth of your voucher. Particular schemes provide various voucher values relying on the time of the yr.
In different areas, the dimensions of your family can decide voucher eligibility. In different phrases, you may obtain extra as a household dwelling collectively than as a single individual dwelling alone.
Another areas give vouchers with decrease values, however you’ll obtain them extra typically.
Your voucher often comes as a code by way of textual content message, letter or e mail that you simply use so as to add credit score to your gar card or electrical key, which you need to use at a PayPoint or Payzone level.
Vouchers often expire in 14 days. There’s often a restrict of as much as 3 vouchers a yr, and also you’re not assured to get one.
The place can I discover free Gasoline and Electrical energy Vouchers?
The Gasoline Financial institution Basis is in control of the gas voucher scheme, and its companions, a few of which I discussed earlier, all distribute the free vouchers.
Gasoline vouchers are designed for folks experiencing a gas disaster as a consequence of rising prices. You may apply for help when you have no cash to prime up your prepayment meter. There are roughly 350 accomplice organisations that refer candidates to the Gasoline Financial institution Basis, with GPs, housing associations, meals banks and native councils amongst them.
Specific residents eligible for gas vouchers might already reside with out fuel or electrical energy as they will’t afford the Winter gas cost. In case you’re amongst these or near doing the identical, I encourage you to use urgently, as that is probably a manner out of your predicament.
How do I obtain and use a Gasoline Voucher?
In case you qualify, you’ll obtain free fuel and electrical energy vouchers by way of e mail, textual content or letter. To redeem it, you are taking the code supplied, some type of ID, and an account or invoice displaying your full identify and bodily tackle to a publish workplace with Payzone or PayPoint.
You need to use the gas voucher earlier than three months move and use the overall worth at your typical top-up level. It’s as much as you ways you employ it, for fuel or electrical energy or each.
I noticed a £49 gas voucher publish on Fb – can I get a free voucher?
There’s a viral publish that does the rounds on Fb and different social media platforms. It means that “anybody” struggling financially can get a voucher, nevertheless it’s not true.
Posts like this, sadly, mislead folks into considering they will get a voucher with out query when they aren’t eligible.

The publish says:
To anybody who’s struggling financially, and has a Pre- Fee Meter with NPower
When you’ve got lower than £4 in your meter, and don’t receives a commission for a number of days..
Telephone and ask for a “Gasoline Voucher” It’s £49, and could be utilized for twice a yr, and also you DO NOT should repay.
A PIN quantity, is texted to your cell phone.
Simply present it to your prime up store, alongside along with your fuel card or electrical key.
The Gasoline firms don’t promote this scheme..
There isn’t any disgrace in anybody saying they need assistance..
Folks ought to NOT have to decide on between. “Heating and Consuming” That is for low earnings households and folks
On Advantages”
What’s not true
You shouldn’t have to be with npower – you could be with any provider.
The lower than £4 credit score can be not true – an quantity will not be often set for the charity to offer help. Though they’ll seemingly have an higher finish lower off.
Gasoline firms don’t “promote” this because it’s not one thing they’re concerned with. The Gasoline Financial institution Basis, which runs it, is a separate charity.
What’s true
You have to be struggling financially and have a pre-payment meter.
A PIN or code would often be textual content to you, however it might additionally come as an e mail or letter.
You do want to point out the code in addition to the fuel card or electrical key, however you additionally want to point out the directions on how the code works and a replica of a invoice.
There isn’t any disgrace in asking for assist – ever.
There are different posts that recommend you may declare the voucher twice a yr – prefer it’s your full entitlement, don’t miss out… – however that can be incorrect. The vouchers come from charitable donations, and the pot of cash will ultimately run out if it’s given out twice a yr with no checks when somebody is in want.
What can I do if I don’t qualify for a Gasoline Voucher and may’t pay for vitality?
In case you haven’t certified at no cost fuel and electrical vouchers, otherwise you’re struggling even after receiving one, there are numerous different methods you may presumably discover aid.
By the point you learn this, you must have acquired the primary instalments of the £400 vitality rebate from the federal government and the second instalment of the £650 value of dwelling cost, so hopefully, that may have eased the strain barely. That doesn’t imply you may’t nonetheless discover one of many different choices obtainable.
- Converse along with your vitality provider, they usually’ll help you with lowering your invoice by maybe altering you to a extra inexpensive cost construction or swapping out your meter. They will additionally aid you get onto the Precedence Providers Register for emergency credit score if and when wanted.
- Register with the Precedence Service Register when you have younger baby in the home or are susceptible.
- In case you pay your landlord for vitality, examine whether or not they’re getting a Authorities low cost. They need to actually move on a few of this low cost to you.
- In case you’re a part of a warmth community, examine if the suppliers obtain any Power Invoice Aid Scheme low cost, as they need to additionally move a good quantity on to you.
- In case you’re on advantages, you may get £150 added to your prepayment meter with the Heat House Low cost Scheme. There’s no utility to the scheme because the addition is automated, so long as your vitality provider is a part of the scheme. Luckily, the vast majority of recognised vitality suppliers are.
- In case you’re on Pension Credit score’s Assure Credit score clause, you must qualify for the Heat House Low cost Scheme. You may additionally be eligible for the Heat House Low cost Scheme for those who get one other profit and the federal government guidelines that you’ve got excessive vitality prices. That is an automated ruling, and there’s no have to method them.
- Chilly Climate Funds will help you pay for heating prices for those who qualify. You’ll obtain a cost for those who’re eligible and the climate dips under a particular temperature for a prescribed interval. You’ll solely obtain a Chilly Climate Fee for those who’re already getting pension credit score, earnings help, jobseeker’s or employment allowance, or Common Credit score.
- In case you’re a direct debit buyer and the rising value has prompted you to fall into arrears, you may apply for a grant via your vitality provider. A lot of vitality firms provide these as a result of rising vitality payments. It’s finest to contact yours and enquire.
- Be sure to are claiming all the advantages you’re entitled to, which will help cowl the prices of on a regular basis payments.
- Have a look at methods you may lower your expenses on vitality payments and in the reduction of in your consumption, which is able to assist along with your prices.
FAQs
How do I obtain and use my gas voucher?
You’ll obtain a code by textual content message or e mail for those who’re referred. Use the code so as to add credit score to your fuel card or electrical energy key. In case you don’t have a gas voucher, attain out to your provider to get one. Your native council can also be capable to organise a gas voucher.
What’s the Gasoline Financial institution Basis?
The Gasoline Financial institution Basis was created by npower to help clients however turned a charity in its personal proper in 2017.
They proceed to assist pre-payment vitality clients who are usually not capable of prime up their meters, due to this fact avoiding self-disconnection.
In case you don’t want any gas help however have just a little spare money, think about donating to the work the Gasoline Financial institution Basis does.